Reference

How ae999 Handles Your Personal Information

Your account details, payment activity and device data belong to you — we collect only what we need to run your account and process deposits through JazzCash, Easypaisa and Raast.

No data sold to third partiesWallet details held securelyAccount access via OTP verificationYou can request your data anytimeApplies where local law permits
ae999 How ae999 Handles Your Personal Information
HOW WE PROTECT IT

Data Handling, Cookies and Account Security

We use SSL encryption on all account pages and payment screens so your session data is not exposed in transit. Cookies on ae999 track your login session and preferences — they do not follow you across other websites. You can clear cookies from your browser at any time without losing your account. Data is retained for as long as your account is active or as required by applicable law; once you request deletion and we have met any legal hold period, your record is removed.

SSL Encryption

Every account login, deposit screen and withdrawal request runs over SSL. This covers JazzCash and Easypaisa payment flows as well as standard form submissions.

Cookie Policy

Session cookies keep you logged in during your visit. Analytics cookies are minimal and do not capture payment details or wallet credentials at any point.

Data Retention

Active account data is kept while your account is open. On verified deletion requests, we remove personal records after meeting any legally required hold period.

OTP Account Access

Login and sensitive account changes require a one-time password sent to your registered mobile number — the same number linked to your JazzCash or Easypaisa wallet.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to review what we hold, correct something or ask us to delete your account data, reach out through any of the channels below. Privacy requests are handled separately from general account support — include your registered mobile number and the wallet type you use so we can locate your record quickly.

Live Chat Open the chat widget from your account dashboard. State it is a privacy request and include your registered JazzCash or Easypaisa number for faster lookup.
Email Support Send your data request to our support address shown in your account settings. Attach your account reference and specify whether you want access, correction or deletion.
Account Settings Some data changes — such as updating your Raast payment ID or contact number — can be made directly from the account settings page without contacting support.

Your Privacy Questions, Straightforward Answers

These are the questions we hear most from Pakistan accounts about how their data is handled. If something is not covered here, reach out via live chat or email with your account reference.

No. Your wallet number is used only to match your deposit to your account. We do not share, sell or pass it to any external party outside the payment processing flow.

Yes. Send a data access request through live chat or email with your registered mobile number. We will compile and share your account record within a reasonable period.

Contact support with a deletion request and your account reference. Once any legally required hold period is met, your personal data is removed from our systems.

Cookies track your login session and basic site preferences. They do not capture wallet credentials or payment PINs. Clearing your browser cookies logs you out but does not affect your account balance.

Only if you have not opted out. You can update your communication preference in account settings at any time. We do not send unsolicited messages to numbers not linked to an account.

Yes. The same data handling rules apply regardless of whether you deposit via Raast, JazzCash or Easypaisa. No wallet type receives different treatment under this policy.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.